Customer-Focused Cashier & Donations Clerk

Goodwill of Central & Northern Arizona; Kalamazoo (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Plans

HRA

Dental Plans

Vision Plan

401K Plans

Life Insurance

EAP

Paid Time Off

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a store team member to lead an excellent customer and brand experience while promoting sales. Responsibilities include running registers, POS transactions, and maintaining store standards.

The role emphasizes customer service, basic math, and adherence to Goodwill core values. Requires English proficiency, background check, and ability to work at least 16 years old.

Qualifications

• High School education or equivalent experience.
• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be at least 16 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

Responsibilities

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Maintains regular and consistent in-person attendance.
• Greets customers that enter in the store and thanks customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM (picture process map) standards.
• Stocks merchandise in appropriate area as assigned.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Skills

Customer service

Math skills

English communication

Verbal & written instructions

Pass background check

Read English proficiently

Education

High School diploma or equivalent

Job description

Goodwill of Central and Northern Arizona is seeking a store team member to lead an excellent customer and brand experience while promoting sales. Responsibilities include running registers, POS transactions, and maintaining store standards.

The role emphasizes customer service, basic math, and adherence to Goodwill core values. Requires English proficiency, background check, and ability to work at least 16 years old.