Retail Business Systems Lead - Process & IT Improvement

Brookshire Grocery Co.; Tyler, Northern (TX, KY); Hybrid; USD 95,000 - 150,000; Full time

Job summary

Brookshire Grocery Company in Tyler, TX seeks a Business Systems Manager to drive IT solutions and business process improvements across retail operations. You will analyse needs with department leaders, document requirements, and oversee system integration and deployment.

The role requires strong infrastructure expertise, SAP experience, and leadership in project delivery, testing, and user training to enhance customer service and efficiency.

Qualifications

• Bachelor’s degree in Information Security, Computer Science, or a related field with ten or more years of related experience.
• Advanced knowledge of IT infrastructure and Windows-based servers/workstations.
• Experience with SAP reporting and transactional applications; strong data-analysis skills.

Responsibilities

• Lead analysis, development, and implementation of IT solutions to improve operational efficiency and customer satisfaction.
• Collaborate with department heads to document business needs and ensure seamless system integration.
• Develop and maintain functional specifications for retail systems and supervise testing and deployment.

Skills

IT Infrastructure

Windows Servers & Workstations

SAP reporting

MS Office

Analytical thinking

Education

Bachelor’s Degree in Information Security, Computer Science, or related field

Tools

SAP

Microsoft Excel

Access

PowerPoint

Job description

Brookshire Grocery Company in Tyler, TX seeks a Business Systems Manager to drive IT solutions and business process improvements across retail operations. You will analyse needs with department leaders, document requirements, and oversee system integration and deployment.

The role requires strong infrastructure expertise, SAP experience, and leadership in project delivery, testing, and user training to enhance customer service and efficiency.