Retail Business Systems Analyst - Procurement & Ops

Revel IT; New Albany (OH); On-site; USD 55,000 - 83,000; Full time

Job summary

Revel IT in New Albany, Ohio is seeking a Business Analyst contractor to bridge business and IT, supporting day-to-day retail operations and end-to-end procurement processes for a global brand.

The role involves test planning, functional testing, issue investigation, process documentation, and cross-functional coordination with business, IT, and vendors to ensure systems and processes run smoothly.

Qualifications

• Experience in retail operations, merchandising, inventory management, allocation, demand planning, purchasing, procurement, store-related processes, or related business operations.
• Understanding of retail workflows and supporting business systems.
• Experience supporting business applications, implementations, enhancements, production support, or process improvements.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to collaborate effectively with business stakeholders and technical teams.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Procurement or supplier-related experience including purchase orders, sourcing, vendor coordination, or purchasing workflows.
• Business systems support and testing experience including enhancements, UAT, issue investigation, and validation.

Responsibilities

• Partner with business stakeholders, IT teams, and operational partners to support retail business processes and day-to-day activities.
• Support procurement, purchasing, supplier coordination, inventory planning, merchandising, or related operational workflows.
• Develop, maintain, and execute test plans and test cases to validate system functionality and enhancements.
• Perform functional testing, support UAT, and validate system changes before production deployment.
• Investigate system incidents, troubleshoot issues, coordinate resolutions with technical teams, and help prevent recurring problems.
• Gather business requirements, document processes, maintain user documentation, and support system implementations or enhancements.
• Analyze operational data, identify discrepancies and process improvement opportunities, and communicate findings to stakeholders.
• Coordinate across business, IT, product, vendor, and operational teams to ensure timely resolution of issues.

Skills

Retail operations experience

Analytical problem-solving

Cross-functional communication

Excel/Word/PowerPoint

Vendor coordination / procurement

Tools

ServiceNow

Jira

ERP systems (SAP etc.)

Job description

Revel IT in New Albany, Ohio is seeking a Business Analyst contractor to bridge business and IT, supporting day-to-day retail operations and end-to-end procurement processes for a global brand.

The role involves test planning, functional testing, issue investigation, process documentation, and cross-functional coordination with business, IT, and vendors to ensure systems and processes run smoothly.