Retail Brand Experience Specialist

Gap; Mandeville (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan with match

Employee stock purchase plan

Medical/dental/vision/life insurance

Job summary

Gap is seeking a Brand Associate in a fast-paced retail environment. You will engage customers, educate on products, and provide excellent service that builds brand loyalty.

You’ll collaborate with leadership to deliver a best-in-class experience across in-store and online channels. The role requires strong communication, a customer-focused mindset, and the ability to work a flexible schedule including holidays, evenings, overnights, and weekends.

Qualifications

• Good communicator with customers and team to meet goals.
• Customer-focused service for in-store and online experiences.
• Retail environment knowledge and fast-paced adaptability.
• Problem solver with continuous improvement mindset.
• Flexible schedule including holidays, evenings, weekends.

Responsibilities

• Consistently treat customers and coworkers with respect.
• Promote loyalty programs and educate customers.
• Engage with customers to drive sales using suggestive selling.
• Leverage omnichannel tools to enhance the customer experience.
• Contribute to personal and store goals and results.
• Support sales floor, fitting room, cash wrap, and back-of-house.
• Maintain a neat, clean and organized work center.
• Handle customer interactions professionally and resolve issues.
• Execute store operations efficiently.

Skills

Customer service

Communication

Retail knowledge

Problem solving

Flexibility

Team collaboration

Tools

Retail technology

Job description

Gap is seeking a Brand Associate in a fast-paced retail environment. You will engage customers, educate on products, and provide excellent service that builds brand loyalty.

You’ll collaborate with leadership to deliver a best-in-class experience across in-store and online channels. The role requires strong communication, a customer-focused mindset, and the ability to work a flexible schedule including holidays, evenings, overnights, and weekends.