Brand Associate: Elevate Style & Customer Experience

Gap; Bridgehampton (NY); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical/dental/vision and life insured

See more benefits

For eligible employees

Job summary

Gap is seeking a Brand Associate to energize the customer experience and bring the Gap brand to life for shoppers. You will educate customers about products, suggest wardrobe solutions, and collaborate with leadership to deliver a best-in-class experience across channels.

You’ll work in a fast-paced retail environment, building loyalty through service, product knowledge, and seamless omni-channel support. The role includes flexible scheduling, including evenings, weekends, and holidays.

Qualifications

• Clear communication with customers and team members.
• Customer-focused service on and off the sales floor.
• Ability to thrive in a fast-paced retail environment.
• Willingness to learn and take feedback.
• Flexible schedule including holidays, evenings, weekends.
• Comfort with using retail tech and systems.
• Physical ability to maneuver on the floor and lift up to 30 lbs.

Responsibilities

• Treat customers and coworkers with respect and help foster a positive store environment.
• Explain and promote loyalty programs to drive engagement.
• Engage with customers to drive sales using suggestive selling.
• Leverage omnichannel tools to enhance the customer experience.
• Work toward personal goals that support store targets and results.
• Support sales floor, fitting room, cash wrap, and back‑of‑house as needed.
• Keep work areas neat, clean, and organized.
• Handle customer interactions and issues courteously and professionally.
• Execute store processes efficiently and accurately.

Skills

Customer service

Retail

Communication

Problem solving

Flexibility

Technology familiarity

Lifting up to 30 lbs

Job description

Gap is seeking a Brand Associate to energize the customer experience and bring the Gap brand to life for shoppers. You will educate customers about products, suggest wardrobe solutions, and collaborate with leadership to deliver a best-in-class experience across channels.

You’ll work in a fast-paced retail environment, building loyalty through service, product knowledge, and seamless omni-channel support. The role includes flexible scheduling, including evenings, weekends, and holidays.