Retail Brand Experience Specialist

Gap; Brick Township (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Insurance

Job summary

Gap is seeking a Brand Associate to bring the Gap experience to life for customers. You will inform and educate customers about products, contribute to a best-in-class customer experience, and collaborate with leadership to deliver results across omnichannel channels.

The role requires a passion for retail, strong communication, and a willingness to adapt to a fast-paced environment. A flexible schedule including holidays, evenings, weekends, and overnight shifts is expected.

Qualifications

• Customer service orientation and customer-focused approach.
• Strong communication with customers and team.
• Retail knowledge and ability to educate customers about products.
• Problem-solving mindset and willingness to learn and improve.
• Willingness to work a flexible schedule including holidays, evenings, weekends.
• Ability to use retail technology and tools.

Responsibilities

• Treat customers and colleagues with respect to maintain a positive work environment.
• Educate customers about loyalty programs to promote engagement.
• Engage customers to drive sales with suggestive selling.
• Utilize omnichannel offerings to enhance the customer experience.
• Meet personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, and back of house as needed.
• Maintain a neat, clean, organized work center.
• Handle customer interactions professionally and resolve issues.
• Execute store operations efficiently.

Skills

Customer service

Communication

Retail

Problem solving

Flexible schedule

Tech proficiency

Lifting up to 30 lbs

Job description

Gap is seeking a Brand Associate to bring the Gap experience to life for customers. You will inform and educate customers about products, contribute to a best-in-class customer experience, and collaborate with leadership to deliver results across omnichannel channels.

The role requires a passion for retail, strong communication, and a willingness to adapt to a fast-paced environment. A flexible schedule including holidays, evenings, weekends, and overnight shifts is expected.