Retail Branch Team Lead — Drive Customer Growth

fnbcorp

South San Francisco (CA)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Job summary

F.N.B. Corporation is seeking an Assistant Branch Manager for its Retail unit. The role focuses on meeting customer needs, managing the branch team and driving sales through referrals and cross-selling of bank products, while ensuring adherence to policies and risk controls.

The position requires strong customer service, communication and organizational skills. It involves daily branch operations, coaching staff, and maintaining data quality within branch technology systems.

Qualifications

High School or GED required.
Excellent customer service and communication skills.
Strong organizational, analytical and interpersonal skills.
Knowledge of banking policies, consumer products and services.
Sales and cross-selling experience preferred.

Responsibilities

Promotes the sales process through referral management and leveraging leads.
Input and maintain data quality for referrals, customers and applicants.
Assist with daily sales activity and coaching of branch staff.
Coordinate operational duties including opening/closing, vault cash and workflows.