Assistant Branch Manager: Customer Growth Leader

First National Bank; Johnstown (Cambria County); On-site; USD 45,000 - 65,000; Full time

Job summary

F.N.B. Corporation, Johnstown, PA, is seeking an Assistant Branch Manager to lead the retail sales team, manage referrals, and drive customer satisfaction. You will oversee branch operations, coach staff, and ensure adherence to policies and core values.

The role requires strong communication, organizational and banking knowledge, with a focus on cross-selling and building relationships with customers. Local travel may be involved as part of onboarding and training.

Qualifications

• High School or GED required.
• 2 years of related job experience.
• Knowledge of banking policies and consumer products.

Responsibilities

• Promotes the sales process through referral management, leveraging leads, outbound calling and identifying customer financial needs.

Skills

Customer service

Communication skills

Organizational skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Experience in related position

Banking knowledge

Sales skills

Education

High School or GED

Job description

F.N.B. Corporation, Johnstown, PA, is seeking an Assistant Branch Manager to lead the retail sales team, manage referrals, and drive customer satisfaction. You will oversee branch operations, coach staff, and ensure adherence to policies and core values.

The role requires strong communication, organizational and banking knowledge, with a focus on cross-selling and building relationships with customers. Local travel may be involved as part of onboarding and training.