Retail Branch Manager I: Grow Relationships & Lead Team

Woodforest National Bank; Bedford (VA); On-site; USD 54,000 - 67,000; Full time

Benefits offered by this job

ESOP

401(k) match

Medical coverage

Paid time away

Well-being program

Job summary

Woodforest National Bank in Bedford, VA is seeking a Retail Branch Manager I to drive growth in consumer and business relationships and exceed branch sales goals while delivering the Woodforest Experience.

You will recruit and coach staff, develop strategies to deepen deposits and loans, and build strong partnerships with community stakeholders. The role requires leadership, sales aptitude, and a focus on customer service.

Qualifications

• 5 years of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree and 3 years of relevant and transferrable sales and/or customer service experience.
• 1 year of experience leading and directing the activities of a sales team is required.
• Previous in-store banking experience is preferred, but not required.
• We prefer candidates who reside within our community.

Responsibilities

• Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services.
• Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region.
• Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.
• Proactively grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and the reputation of the Bank by greeting, engaging, and developing relationships with retail partners and customers.
• Embrace and lead a technology driven customer experience.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager.
• Inspire and lead team members to reach their full potential.
• Demonstrate flexibility to perform every other duty as assigned.

Skills

Sales experience

Customer service

Education

Bachelor’s degree

High School Diploma or equivalent

Job description

Woodforest National Bank in Bedford, VA is seeking a Retail Branch Manager I to drive growth in consumer and business relationships and exceed branch sales goals while delivering the Woodforest Experience.

You will recruit and coach staff, develop strategies to deepen deposits and loans, and build strong partnerships with community stakeholders. The role requires leadership, sales aptitude, and a focus on customer service.