Retail Assistant Branch Manager - Growth & Service Leader

Woodforest National Bank; Bridgeville (MI); On-site; USD 42,000 - 70,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Assistant Branch Manager to align with the Branch Manager in driving sales, cultivating consumer and business relationships, and engaging the community. The role emphasizes delivering an exceptional Woodforest Experience to customers daily.

The position requires leadership, outside sales aptitude, and strong customer service skills, with a focus on deposits, loans, and community involvement.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience.

Responsibilities

• Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships.
• Proactively grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager to be an engaged community partner.
• Inspire and coach team members to reach their full potential and act as a positive role model.

Skills

Sales experience

Customer service

Leadership

Outside sales

Communication skills

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Retail Assistant Branch Manager to align with the Branch Manager in driving sales, cultivating consumer and business relationships, and engaging the community. The role emphasizes delivering an exceptional Woodforest Experience to customers daily.

The position requires leadership, outside sales aptitude, and strong customer service skills, with a focus on deposits, loans, and community involvement.