Retail Branch Leader — Assistant Manager

First National Bank of Pennsylvania; Baden (Beaver County); On-site; USD 55,000 - 75,000; Full time

Job summary

First National Bank of Pennsylvania is hiring an Assistant Branch Manager to lead branch sales, manage referrals, and support a high-quality customer experience. You will coach staff, drive cross-selling, and ensure smooth daily operations in the Baden, PA area.

The role emphasizes relationship-building, adherence to policies, and contributing to overall branch performance with a focus on service excellence and regulatory compliance.

Qualifications

• High School or GED required.
• 2+ years in a related role or banking environment preferred.
• Strong customer service, communication and sales abilities.
• Knowledge of banking policies and consumer products.
• Ability to use a computer and banking software efficiently.

Responsibilities

• Promote the sales process via referrals, leads, calls and cross-selling.
• Input and maintain data for referrals, customers and applicants.
• Coach branch staff and monitor sales results.
• Coordinate daily operational duties and open/close the office.
• Perform teller transactions as needed and adhere to policies.
• Support risk management and regulatory compliance requirements.

Skills

Customer service

Communication

Organizational skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Banking knowledge

Sales skills

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Banking software

Job description

First National Bank of Pennsylvania is hiring an Assistant Branch Manager to lead branch sales, manage referrals, and support a high-quality customer experience. You will coach staff, drive cross-selling, and ensure smooth daily operations in the Baden, PA area.

The role emphasizes relationship-building, adherence to policies, and contributing to overall branch performance with a focus on service excellence and regulatory compliance.