Retail Banking Trainee to Personal Banker

Fifth Third; Rockford (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Fifth Third Bank is seeking an ambitious Retail Personal Banker I for a structured onboarding program with rotations in operations and Sales & Service. The role focuses on consultative sales to identify customer financial needs, acquiring new households, and deepening relationships, while handling teller tasks and contributing to risk management.

The program emphasizes customer experience, adherence to policies, and collaboration with partners across Mortgage, Small Business, and Investment

Qualifications

• Use consultative sales to assess needs and offer solutions.
• Demonstrate comfort with cross-selling to existing customers.
• Understand banking products and services for customer referrals.

Responsibilities

• Build customer profiles using needs assessment and sales process.
• Cross-sell Retail products to existing customers and during outreach.
• Assist in opening/closing Financial Center or Bank Mart as directed.
• Mentor CSRs on sales/referral processes and maintain confidentiality.

Skills

Consultative sales

Customer relationship

Risk awareness

Financial literacy

Education

College degree or equivalent

Job description

Fifth Third Bank is seeking an ambitious Retail Personal Banker I for a structured onboarding program with rotations in operations and Sales & Service. The role focuses on consultative sales to identify customer financial needs, acquiring new households, and deepening relationships, while handling teller tasks and contributing to risk management.

The program emphasizes customer experience, adherence to policies, and collaboration with partners across Mortgage, Small Business, and Investment