Personal Banker I: Consultative Sales & Banking Growth

Fifth Third Bank; Grand Ledge (MI); On-site; USD 36,000 - 50,000; Full time

Job summary

Fifth Third Bank is offering a Retail Personal Banker I program designed to train you through a 9-week onboarding, with rotations in operations and Sales & Service. A certification upon completion enables you to advance within the Retail Personal Banker family.

The role focuses on consultative sales to meet customers' financial needs and to grow new households or deepen relationships. The position emphasizes risk-aware behavior, ethical conduct, and building customer trust while processing

Qualifications

• Experience with consultative sales and building customer profiles.
• Great understanding of financial products and services.
• Comfort with identifying customer needs through a financial needs assessment.
• Familiarity with consumer banking processes and policies.

Responsibilities

• Use consultative sales to identify customer financial needs and build profiles.
• Maintain knowledge of Retail products and advise appropriate solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Collaborate with partners to provide holistic financial solutions and referrals.

Skills

Sales experience

Customer service

Financial literacy

Communication skills

Education

College degree or work experience

Job description

Fifth Third Bank is offering a Retail Personal Banker I program designed to train you through a 9-week onboarding, with rotations in operations and Sales & Service. A certification upon completion enables you to advance within the Retail Personal Banker family.

The role focuses on consultative sales to meet customers' financial needs and to grow new households or deepen relationships. The position emphasizes risk-aware behavior, ethical conduct, and building customer trust while processing