Retail Banking Solutions Advisor

Fifth Third Bank, N.A.; Niles (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank, N.A. in Niles, IL is seeking candidates for the Retail Personal Banker II program. The role leads to a sales-focused banker path after a 4-8 week onboarding with rotations in Operations and Sales & Service.

The program includes a certification upon completion and emphasizes consultative selling, customer relationship building, and promotion of deposits, loans, and fee-based services. This is a full-time position designed to develop the ability to cross-sell to an existing

Qualifications

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities as directed.
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
• Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth.

Skills

Sales skills

Communication skills

Math aptitude

Professional appearance

Team collaboration

Education

College degree or equivalent experience

Job description

Fifth Third Bank, N.A. in Niles, IL is seeking candidates for the Retail Personal Banker II program. The role leads to a sales-focused banker path after a 4-8 week onboarding with rotations in Operations and Sales & Service.

The program includes a certification upon completion and emphasizes consultative selling, customer relationship building, and promotion of deposits, loans, and fee-based services. This is a full-time position designed to develop the ability to cross-sell to an existing