Retail Banking Relationship Associate

TD Bank Group; Johnston (RI); On-site; USD 31,000 - 40,000; Full time

Job summary

TD Bank in Johnston, Rhode Island is seeking a Retail Banker I to serve as a customer liaison, leveraging financial expertise and consultative advice to assist customers with banking solutions and needs.

The role focuses on educating customers about TD products, identifying opportunities, and delivering a Legendary customer experience in store, while processing transactions and supporting relationship growth.

Qualifications

• HS Diploma or GED required with 1+ years of customer-facing experience.
• Excellent communication skills; able to engage customers.
• Ability to schedule and prioritize work in a fast-paced environment.
• Notary license preferred.

Responsibilities

• Deliver Legendary customer experience by helping customers and providing advice.
• Educate customers on TD products and services and refer to specialists.
• Handle teller transactions and maintain accuracy while following policies.
• Build relationships and proactively identify customer needs.

Skills

Excellent communication skills

Customer service experience

Ability to engage in customer-conve rs

Teller experience helpful

Education

HS Diploma or GED

Notary License (Preferred)

Tools

Microsoft Office

Job description

TD Bank in Johnston, Rhode Island is seeking a Retail Banker I to serve as a customer liaison, leveraging financial expertise and consultative advice to assist customers with banking solutions and needs.

The role focuses on educating customers about TD products, identifying opportunities, and delivering a Legendary customer experience in store, while processing transactions and supporting relationship growth.