Retail Banking Relationship Advisor

Woodforest National Bank; Staunton (VA); On-site; USD 23,000 - 27,000; Full time

Job summary

Woodforest National Bank in Staunton, VA seeks a Banker II to deliver the Woodforest Experience by building relationships with retail customers and offering banking solutions. You will focus on exceptional service, product recommendations, and accurate processing while upholding Woodforest’s core values of Ownership, Service, Community, and Integrity.

In this role, you will engage customers, promote digital banking tools, support branch operations, and work with teammates to meet sales and

Qualifications

• Minimum 2 years of relevant retail sales or customer service experience.
• Retail banking experience in-store preferred but not required.
• Willingness to accept coaching and feedback.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours as needed.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve sales goals through proactive conversations and referrals.
• Open accounts and process transactions with accuracy.
• Provide warm, personalized service in a fast-paced retail setting.
• Support digital banking tools and platforms.

Skills

Retail sales

Customer service

Coaching & feedback

Communication skills

Flexibility

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Staunton, VA seeks a Banker II to deliver the Woodforest Experience by building relationships with retail customers and offering banking solutions. You will focus on exceptional service, product recommendations, and accurate processing while upholding Woodforest’s core values of Ownership, Service, Community, and Integrity.

In this role, you will engage customers, promote digital banking tools, support branch operations, and work with teammates to meet sales and