Retail Banking Advisor II

Woodforest National Bank; Lockwood Heights (SC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k) Company Match in ESOP

Paid Time Away

Medical Coverage

Job summary

Woodforest National Bank is seeking a Bankers to serve as frontline ambassadors, delivering the Woodforest Experience and building retail customer relationships through proactive service and marketing. You will support digital tools and maintain operational excellence in a fast-paced branch environment.

The role emphasizes ownership, service, integrity and community involvement, with opportunities to contribute to branch marketing and local engagement.

Qualifications

• Experience in retail banking or customer service roles is preferred.
• Strong communication, organizational and problem solving skills.
• Ability to work flexible or extended hours based on branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through conversations and referrals.
• Provide excellent service and handle inquiries with timely resolution.
• Process transactions accurately and adhere to policies and regulations.
• Explain complex banking solutions in simple terms.

Skills

Retail sales

Customer service

Communication

Problem solving

Sales referrals

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

Woodforest National Bank is seeking a Bankers to serve as frontline ambassadors, delivering the Woodforest Experience and building retail customer relationships through proactive service and marketing. You will support digital tools and maintain operational excellence in a fast-paced branch environment.

The role emphasizes ownership, service, integrity and community involvement, with opportunities to contribute to branch marketing and local engagement.