Retail Banking Pro: Customer Growth and Service

Woodforest National Bank; Fredericksburg (VA); Presencial; USD 23 000 - 27 000; Tempo integral

Resumo da oferta

Woodforest National Bank in Fredericksburg, VA is hiring a Banker to serve as a frontline ambassador, delivering the Woodforest Experience. You will grow retail customer relationships through exceptional service and proactive marketing of banking solutions inside the branch.

The role emphasizes teamwork, ethical conduct, and operational excellence while you open accounts, process transactions, and explain products in clear, simple terms.

Qualificações

• Minimum of 2 years of relevant retail sales and/or customer service experience
• Prior in-store retail banking experience preferred but not required
• Demonstrated willingness to accept coaching and feedback to improve performance
• Strong communication, organizational, and problem-solving skills
• Ability to work flexible or extended hours based on retail branch needs

Responsabilidades

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Resolve customer inquiries at first contact with internal partners' assistance.
• Process transactions, open accounts, and maintain accuracy and compliance.
• Explain complex banking products and digital tools in simple terms.
• Deliver warm, personalized service and support the Woodforest Experience.
• Support community engagement and local branch marketing efforts.

Conhecimentos

Retail sales

Customer service

Communication

Organizational skills

Problem-solving

Flexibility

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Woodforest National Bank in Fredericksburg, VA is hiring a Banker to serve as a frontline ambassador, delivering the Woodforest Experience. You will grow retail customer relationships through exceptional service and proactive marketing of banking solutions inside the branch.

The role emphasizes teamwork, ethical conduct, and operational excellence while you open accounts, process transactions, and explain products in clear, simple terms.