Retail Banking Pro: Build Relationships & Growth

Woodforest; Henderson (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Woodforest National Bank is seeking a Banker II in Henderson, TX. You will act as a frontline ambassador, building and growing retail customer relationships through outstanding service and proactive marketing of banking products.

The role emphasizes ownership of customer inquiries, accurate transaction processing, and adherence to policies while delivering a warm, personalized Woodforest Experience in a fast-paced branch. Flexibility for extended hours and community engagement is expected.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience
• Prior in-store retail banking experience preferred but not required
• Strong communication, organizational and problem-solving skills
• Ability to work flexible or extended hours based on retail branch needs

Responsibilities

• Deliver the Woodforest Experience by creating warm, welcoming, and personalized interactions with every customer
• Identify customer needs and recommend appropriate banking solutions
• Provide dependable, efficient service in a fast-paced retail environment
• Support digital banking tools and platforms for customers

Skills

Retail sales

Customer service

Communication skills

Problem-solving

Flexibility

Confidentiality

Multi-tasking

Sales referrals

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank is seeking a Banker II in Henderson, TX. You will act as a frontline ambassador, building and growing retail customer relationships through outstanding service and proactive marketing of banking products.

The role emphasizes ownership of customer inquiries, accurate transaction processing, and adherence to policies while delivering a warm, personalized Woodforest Experience in a fast-paced branch. Flexibility for extended hours and community engagement is expected.