Retail Banking Pro: Accounts, Service & Sales

Atlantic Union Bank; Harrisonburg (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Job summary

Atlantic Union Bank is seeking a Branch Delivery professional in Harrisonburg, VA to ensure high-quality client experiences and operational excellence across branch offices. The Universal Banker role focuses on processing routine banking transactions, opening new accounts, cross-selling products, and resolving customer inquiries while maintaining compliance and strong risk controls.

You will coach colleagues, support frontline staff, and implement improvements to service delivery.

Qualifications

• Typically requires 5+ years relevant experience
• May require vocational or technical training

Responsibilities

• Process routine banking transactions at window or platform under minimal supervision
• Open new accounts and cross-sell bank products
• Resolve customer service issues and maintain regulatory compliance
• Refer customers to other banking services as appropriate

Skills

Customer service

Sales

Teller operations

Job description

Atlantic Union Bank is seeking a Branch Delivery professional in Harrisonburg, VA to ensure high-quality client experiences and operational excellence across branch offices. The Universal Banker role focuses on processing routine banking transactions, opening new accounts, cross-selling products, and resolving customer inquiries while maintaining compliance and strong risk controls.

You will coach colleagues, support frontline staff, and implement improvements to service delivery.