Retail Banking Operations Leader

Gbcijobs; Montana; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision, and life-ins

401(k) with profit-sharing

PTO and paid holidays

Job summary

Glacier Bancorp, Inc. is seeking a seasoned banking supervisor to lead operations and retail services across assigned areas. You will guide staff, ensure adherence to policies, and promote excellent customer experiences while maintaining branch efficiency.

Responsibilities include overseeing projects, providing training, performing teller/banker duties when needed, and ensuring daily branch readiness and compliance with regulatory requirements.

Qualifications

• Minimum three (3) years of combined banking and supervisory experience.
• Bachelor’s degree in business administration, finance, or related field.
• Must possess current valid driver’s license.

Responsibilities

• Oversee and complete all projects as assigned.
• Provide quality control to ensure compliance with bank policies and regulations.
• Lead and train staff to deliver high-quality customer service.
• Perform teller and banker duties as needed to ensure smooth branch operations.
• Ensure branch is open and adequately staffed each business day.
• Conduct regular coaching sessions and annual reviews with staff.

Skills

Banking knowledge

Communication

Customer service

Teamwork

Professionalism

Ethics

Confidentiality

Quality management

Adaptability

Office equipment

Education

Bachelor’s degree in business administration, finance, or related field

Job description

Glacier Bancorp, Inc. is seeking a seasoned banking supervisor to lead operations and retail services across assigned areas. You will guide staff, ensure adherence to policies, and promote excellent customer experiences while maintaining branch efficiency.

Responsibilities include overseeing projects, providing training, performing teller/banker duties when needed, and ensuring daily branch readiness and compliance with regulatory requirements.