Customer Experience Banker

Glacier Ban; Chubbuck (ID); On-site; USD 38,000 - 46,000; Full time

Job summary

Glacier Ban in Idaho seeks a customer-focused branch team member for an in-person, full-time role. You will handle customer transactions, provide exceptional service, and learn bank products through ongoing training. The position emphasizes cross-selling and participation in community-focused events.

You will work full-time, meet customers face-to-face, and contribute to a friendly, community-oriented banking experience. Training and development are provided.

Qualifications

• Proven customer service experience and courteous interpersonal skills.
• Ability to process transactions accurately and efficiently.
• Willingness to learn bank products and services through training.
• Comfort with promoting bank promotions and cross-selling.

Responsibilities

• Provide superior customer service to internal and external customers.
• Process all customer transactions accurately and promptly.
• Learn bank products and services by attending staff meetings and training.
• Cross-sell other products and services to customers.
• Promote promotions such as free checking through programs.
• Collaborate with branch management on events and themed promotions.
• Attend staff meetings or training to stay informed.
• Support on-site attendance during standard business hours.
• Perform additional duties as requested.

Skills

Customer service

Cash handling

Cross-selling

Communication

Job description

Glacier Ban in Idaho seeks a customer-focused branch team member for an in-person, full-time role. You will handle customer transactions, provide exceptional service, and learn bank products through ongoing training. The position emphasizes cross-selling and participation in community-focused events.

You will work full-time, meet customers face-to-face, and contribute to a friendly, community-oriented banking experience. Training and development are provided.