Retail Banking Market Leader

BMO Harris Bank; Mequon (WI); Sur place; USD 120 000 - 220 000; Plein temps

Résumé du poste

BMO Harris Bank is seeking a seasoned leader for a senior market role in the United States. The candidate should have experience guiding sales and service strategies, developing branch plans, and mentoring teams to deliver exceptional customer outcomes.

The position emphasizes strategic leadership, cross-functional collaboration, and a deep understanding of retail banking products, compliance, and customer experience. Strong communication and analytical skills are essential.

Qualifications

• Typically 9+ years of relevant experience in retail banking or financial services.
• Strong knowledge of branch operations and regulatory requirements.
• Proven leadership and supervisory experience.

Responsabilités

• Guides, directs, and coaches branch employees to deliver exceptional service to BMO customers and prospects.
• Develops and executes a branch business plan to maximize growth and wallet share.
• Identifies customer needs and refers to other products/services to meet financial objectives.
• Leads and monitors sales and service initiatives to achieve KPI targets.

Connaissances

Retail banking products & services

Regulatory knowledge

Branch operations

Branch technologies & metrics

Regulatory compliance

Verbal and written communication

Analytical problem solving

Influence and negotiation

Cross-functional collaboration

Data-driven decision making

Formation

Post-secondary degree (related field)

Description du poste

BMO Harris Bank is seeking a seasoned leader for a senior market role in the United States. The candidate should have experience guiding sales and service strategies, developing branch plans, and mentoring teams to deliver exceptional customer outcomes.

The position emphasizes strategic leadership, cross-functional collaboration, and a deep understanding of retail banking products, compliance, and customer experience. Strong communication and analytical skills are essential.