Retail Banking Growth Coach

Associated Bank - Corp

Eau Claire (WI)

On-site

USD 71,000 - 122,000

Full time

6 days ago

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Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Diversity-focused Colleague Resource-G

Competitive salaries and development

Parental leave

Employee stock purchase plan

Military benefits

Banking benefits

Job summary

Associated Bank is seeking a Retail Banking Development Officer to strengthen sales performance, coach Relationship Bankers, and enhance customer engagement across the branch network. You will influence outcomes by delivering targeted development plans and training.

The role emphasizes coaching, leadership, and collaboration to drive retail growth and colleague development within the network.

Qualifications

Bachelor's degree or equivalent in Business, Finance, HR or related field.
5+ years of experience in retail banking, financial services, or sales coaching.
2+ years of success in a customer-facing banking role such as Branch Manager, Market Manager, or similar role.
Valid driver's license and ability to travel between branch locations.

Responsibilities

Coach Relationship Bankers through one-on-one and group sessions to improve sales and relationship-building skills
Conduct in-branch observations and deliver real-time, actionable feedback to drive performance
Analyze sales metrics to identify trends and create targeted development plans
Partner with branch leaders to improve team effectiveness and achieve business goals
Facilitate training sessions on sales techniques, products, and customer engagement
Support consistent execution of sales processes and tools across branches
Collaborate with cross-functional teams to align training with business strategies