Retail Banking Growth Coach

Associated Bank - Corp; Rochester (MN); On-site; USD 71,000 - 122,000; Full time

Benefits offered by this job

Retirement savings (401(k) and Pension

Paid time off to volunteer

Employee stock purchase plan

Well-being programs and incentives

Military benefits

Stock purchase plan

Job summary

Associated Bank is seeking a Retail Banking Development Officer to strengthen sales performance across the branch network by coaching Relationship Bankers and improving customer engagement. You will have a direct impact on colleague success and retail growth across Wisconsin, Illinois, Minnesota, and Missouri.

The role requires leadership in training, strong relationship-building skills, and willingness to travel between branch locations.

Qualifications

• Bachelor's degree or equivalent experience in Business, Finance, HR, or related field.
• 5+ years of experience in retail banking, financial services, or sales coaching.
• 2+ years of success in a customer-facing banking role such as Branch Manager, Market Manager, or similar role.
• Valid driver's license and ability to travel between branch locations.

Responsibilities

• Coach Relationship Bankers through one-on-one and group sessions to improve sales and relationship-building skills.
• Conduct in-branch observations and deliver real-time, actionable feedback to drive performance.
• Analyze sales metrics to identify trends and create targeted development plans.
• Partner with branch leaders to improve team effectiveness and achieve business goals.
• Facilitate training sessions on sales techniques, products, and customer engagement.
• Support consistent execution of sales processes and tools across branches.
• Collaborate with cross-functional teams to align training with business strategies.

Skills

Sales coaching

Customer engagement

Leadership

Coaching sessions

Travel

Education

Bachelor's degree or equivalent

Job description

Associated Bank is seeking a Retail Banking Development Officer to strengthen sales performance across the branch network by coaching Relationship Bankers and improving customer engagement. You will have a direct impact on colleague success and retail growth across Wisconsin, Illinois, Minnesota, and Missouri.

The role requires leadership in training, strong relationship-building skills, and willingness to travel between branch locations.