Retail Banking Associate: Accounts & Customer Service

Fnbcbt; Chicago, Northern (IL, KY); Hybrid; USD 33,000 - 37,000; Full time

Job summary

FNBC Bank & Trust is hiring a Retail Banker in West Chicago, IL. You will provide high-touch customer service, assist with account openings, and process transactions to support everyday banking needs.

The role involves promoting bank products, maintaining accurate cash handling, and guiding customers through basic services. Spanish language ability is a plus, with competitive hourly pay and comprehensive benefits.

Qualifications

• High school diploma or GED, or 1–2 years of related experience.
• Ability to communicate effectively with customers and colleagues.
• Spanish language ability is a bonus for serving diverse customers.

Responsibilities

• Process new account transactions.
• Assist customers in selecting accounts and financial services.
• Open, maintain and close various account types.
• Promote bank services and refer customers to specialists.
• Balance cash drawer and process cash-related transactions.

Skills

Customer service

Cash handling

Bilingual Spanish

Education

High school diploma or GED

Job description

FNBC Bank & Trust is hiring a Retail Banker in West Chicago, IL. You will provide high-touch customer service, assist with account openings, and process transactions to support everyday banking needs.

The role involves promoting bank products, maintaining accurate cash handling, and guiding customers through basic services. Spanish language ability is a plus, with competitive hourly pay and comprehensive benefits.