Retail Banking Associate: Customer Impact & Growth

Fnbc-Bank-and-Trus; West Chicago (IL); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid holidays

Parental leave

Dental insurance

Vision insurance

Short-term disability

Long-term disability

401(k) with company match

Employee assistance program (EAP)

Job summary

FNBC Bank & Trust in West Chicago seeks a courteous teller to handle branch operations and high-touch customer service. You will process new accounts, deposits, and withdrawals, promote bank services, and ensure accuracy in cash handling.

Requirements include a high school diploma or GED and 1–2 years of related banking experience; Spanish language ability is a plus. The role offers starting pay around $24 per hour with full benefits and a $24–$26 hourly pay range.

Qualifications

• High school diploma or GED required.
• 1–2 years related experience in banking or financial services preferred.
• Spanish language ability is a plus.

Responsibilities

• Process new account transactions and assist customers in selecting accounts and financial services.
• Open, maintain, and close accounts of all types while ensuring accuracy and adherence to policies.
• Balance cash drawer with minimal variances and assist in reconciling discrepancies for self and others.
• Issue cashier’s checks and money orders; process night deposits and deposits with proper dual control.
• Answer questions on bank services and direct customers to the appropriate staff for complex inquiries.
• Balance ATM cash and replenish cash supply; assist customers with safe deposit access.

Skills

Customer service

Cash handling

Bilingual Spanish (bonus)

Education

High School Diploma or GED

Job description

FNBC Bank & Trust in West Chicago seeks a courteous teller to handle branch operations and high-touch customer service. You will process new accounts, deposits, and withdrawals, promote bank services, and ensure accuracy in cash handling.

Requirements include a high school diploma or GED and 1–2 years of related banking experience; Spanish language ability is a plus. The role offers starting pay around $24 per hour with full benefits and a $24–$26 hourly pay range.