Retail Banker

Fnbc-Bank-and-Trus; West Chicago (IL); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid holidays

Parental leave

Dental insurance

Vision insurance

Short-term disability

Long-term disability

401(k) with company match

Employee assistance program (EAP)

Job summary

FNBC Bank & Trust in West Chicago seeks a courteous teller to handle branch operations and high-touch customer service. You will process new accounts, deposits, and withdrawals, promote bank services, and ensure accuracy in cash handling.

Requirements include a high school diploma or GED and 1–2 years of related banking experience; Spanish language ability is a plus. The role offers starting pay around $24 per hour with full benefits and a $24–$26 hourly pay range.

Qualifications

• High school diploma or GED required.
• 1–2 years related experience in banking or financial services preferred.
• Spanish language ability is a plus.

Responsibilities

• Process new account transactions and assist customers in selecting accounts and financial services.
• Open, maintain, and close accounts of all types while ensuring accuracy and adherence to policies.
• Balance cash drawer with minimal variances and assist in reconciling discrepancies for self and others.
• Issue cashier’s checks and money orders; process night deposits and deposits with proper dual control.
• Answer questions on bank services and direct customers to the appropriate staff for complex inquiries.
• Balance ATM cash and replenish cash supply; assist customers with safe deposit access.

Skills

Customer service

Cash handling

Bilingual Spanish (bonus)

Education

High School Diploma or GED

Job description

Who we are!FNBC Bank & Trust is a full-service community bank with a 100-year history of providing financial services, support, and leadership to our clients and communities throughout the Chicago metropolitan area. We offer a full range of personal banking, commercial banking, lending, and wealth management services. We are locally owned and locally managed. Our independence is an advantage for our clients – it gives us the flexibility to tailor creative solutions for specific needs.Our West Chicago branch, located in the western suburbs, is approximately 40 miles outside of Chicago. Our Retail department is a close-knit group that works collaboratively to best serve our customers. We take pride in being engaging, energetic, and customer-focused while supporting each other!What you will do!Perform intermediate duties and support related to branch operational activities and financial services. Provide customers with high-touch customer service.You will adhere to Bank policies, procedures, and best practices, along with all State and Federal rules and regulations.How you will do it!Process new account transactions.Assist customers in their selection of various accounts and financial services.Open, maintain and close accounts of all types.Promote business for the bank by maintaining good customer relations and referring customers to appropriate staff for new services.Receive and process checking and savings account transactions.Maintain adequate working funds as required by Bank policy. Verify and balance assigned cash drawer with minimal cash variances. Assist in reconciling errors or discrepancies for self and other tellers.Issue cashier’s checks and money orders.Process the redemption of bonds.Open night deposit vault logging the contents in log book, distributing the contents to proper individuals and processing all deposits and other transactions using dual control at all times.Process incoming mail transactions per bank procedures.Receive and answer questions on bank transaction services and procedures. Discuss routine problems related to checking and savings transactions or Bank services. Direct customers to appropriate employees for answers to only the most complex problems or inquiries.Balance ATM, replenish cash supply and ensure the ATM is in working order.Count coins. Count and verify currency to sell. Accumulates mutilated currency to be shipped out.Assist customers with safe deposit access.Other duties as assigned.Qualifications you will need!High school diploma or general education degree (GED) or one to two years related experience and/or training; or equivalent combination of education and experience.It would be a bonus if you have!The ability to speak Spanish.What you will get!Starting hourly pay of at least $24 per hour.Full benefits including health insurance, retirement plan, and generous paid time off.An environment where you will be valued as an individual and given the opportunity to grow professionally.The expected pay range for this position is $24-$26 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent upon factors including but not limited to the individual’s qualifications, experience, knowledge, skills, and abilities. Benefits include: Paid holidays, paid time off programs, parental leave, medical insurance, dental insurance, vision insurance, short-term disability, long-term disability, accidental death and dismemberment insurance, traditional and Roth 401(k) with a company match, employee assistance program (EAP).Our mission is to focus on our customers, help them achieve their financial goals, and to invest in our local communities.FNBC Bank & Trust is an EEO/ AA/ VET/ Disability employer.