Retail Banking: Assistant Branch Manager Leader

First National Investment Services Company L L C; Johnstown (Cambria County); On-site; USD 42,000 - 66,000; Full time

Job summary

FNB is seeking an Assistant Branch Manager to drive branch sales through referrals, manage daily operations, and coach staff in delivering excellent customer service. The role focuses on leveraging banking products, maintaining data accuracy, and ensuring adherence to policies and risk controls.

The incumbent assists with the sales process, leads a small team, and ensures efficient branch operations, including teller transactions as needed.

Qualifications

• Requires High School or GED.
• Minimum 2 years of related experience.
• Strong customer service and communication skills.

Responsibilities

• Promote the sales process through referrals and outbound calls.
• Input and maintain data quality for referrals and applicants using branch systems.
• Coach staff on prescribed sales activities and monitor results.
• Handle daily operational duties including opening/closing, vault cash, and teller transactions as needed.
• Adhere to all policies, procedures and risk management requirements.

Skills

Excellent customer service

Excellent communication

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

MS Word (Basic)

MS Excel (Intermediate)

MS PowerPoint (Basic)

Sales experience

Knowledge of banking policies

Education

High School or GED

Job description

FNB is seeking an Assistant Branch Manager to drive branch sales through referrals, manage daily operations, and coach staff in delivering excellent customer service. The role focuses on leveraging banking products, maintaining data accuracy, and ensuring adherence to policies and risk controls.

The incumbent assists with the sales process, leads a small team, and ensures efficient branch operations, including teller transactions as needed.