Retail Banker II: Grow Relationships & Deliver Experience

Woodforest National Bank; West Columbia (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Woodforest National Bank in South Carolina is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by building and growing retail customer relationships through outstanding service and proactive product recommendations.

You will support branch operations, promote digital banking tools, and uphold Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction with customers and teammates.

Qualifications

• Minimum 2 years of retail sales or customer service experience.
• In-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Prospect and refer products through conversations and outreach.
• Resolve customer inquiries at first contact with internal partners as needed.
• Process transactions, open accounts, and ensure policy compliance.
• Explain products and digital tools in a clear, friendly manner.

Skills

Retail sales

Customer service

Communication

Organization

Problem solving

Flexibility

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in South Carolina is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by building and growing retail customer relationships through outstanding service and proactive product recommendations.

You will support branch operations, promote digital banking tools, and uphold Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction with customers and teammates.