Retail Banker - Customer-Centric Teller & Sales Pro

Woodforest National Bank; Richmond (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Woodforest National Bank is seeking a Teller Retail Banker in Richmond, Texas. In this role you will be the face of the branch, helping customers with transactions, account openings, and product recommendations to meet financial needs.

You will receive hands-on training and opportunities to grow within the bank's employee-owned culture. The position emphasizes friendly service, accuracy in handling cash, and adherence to Woodforest's standards, with potential for advancement in a supportive,

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving to address customer inquiries and concerns.

Skills

Sales experience

Customer service

Education

High school diploma

Associate degree

Bachelor's degree

Tools

NA

Job description

Woodforest National Bank is seeking a Teller Retail Banker in Richmond, Texas. In this role you will be the face of the branch, helping customers with transactions, account openings, and product recommendations to meet financial needs.

You will receive hands-on training and opportunities to grow within the bank's employee-owned culture. The position emphasizes friendly service, accuracy in handling cash, and adherence to Woodforest's standards, with potential for advancement in a supportive,