Retail Banker & Customer Experience Pro (ESOP)

Woodforest National Bank; Prosper (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

Job summary

Woodforest National Bank in Prosper, TX is seeking a Teller Retail Banker to engage customers, promote banking products, and deliver friendly service. This full-time role emphasizes sales, accuracy in transactions, and strong customer relations.

Responsibilities include opening accounts, processing transactions, and supporting branch operations. Prior in-store banking helps, and the position offers growth opportunities and a pathway through Woodforest's Employee Stock Ownership Plan.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Customer service

Sales

Communication

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank in Prosper, TX is seeking a Teller Retail Banker to engage customers, promote banking products, and deliver friendly service. This full-time role emphasizes sales, accuracy in transactions, and strong customer relations.

Responsibilities include opening accounts, processing transactions, and supporting branch operations. Prior in-store banking helps, and the position offers growth opportunities and a pathway through Woodforest's Employee Stock Ownership Plan.