Retail Banker: Customer-First Teller & Sales Pro

Woodforest National Bank; Gainesville (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Woodforest National Bank in Texas–Gainesville is seeking a Retail Banker to join our Branch Banking team. You will engage customers, open accounts, process transactions, and promote bank products that meet individual needs.

You will receive training, develop a broad knowledge base, and have opportunities for advancement within our employee‑owned, community‑focused bank. A strong emphasis on service, integrity, and relationship building guides every interaction.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;
• Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service experience

In-store banking experience

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank in Texas–Gainesville is seeking a Retail Banker to join our Branch Banking team. You will engage customers, open accounts, process transactions, and promote bank products that meet individual needs.

You will receive training, develop a broad knowledge base, and have opportunities for advancement within our employee‑owned, community‑focused bank. A strong emphasis on service, integrity, and relationship building guides every interaction.