Retail Banker: Client-Facing Roles & Growth Path

Woodforest National Bank; Richmond (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

ESOP

401(k) match

Medical coverage

Paid time off

Well-being program

Job summary

Woodforest National Bank in Richmond, VA is seeking a Retail Banker to engage customers, open and service accounts, and promote bank products. You will receive training to enhance your customer service and sales skills, with opportunities for advancement in a strong, employee-owned bank.

The role emphasizes friendly, proactive engagement, daily branch operations, and limited travel between nearby locations, with a full-time schedule and competitive benefits.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Education

High School Diploma or equivalent

Associate's degree

Bachelor's degree

Job description

Woodforest National Bank in Richmond, VA is seeking a Retail Banker to engage customers, open and service accounts, and promote bank products. You will receive training to enhance your customer service and sales skills, with opportunities for advancement in a strong, employee-owned bank.

The role emphasizes friendly, proactive engagement, daily branch operations, and limited travel between nearby locations, with a full-time schedule and competitive benefits.