Retail Banker: Relationship Builder & Sales Pro

Woodforest National Bank; Houston (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k) Company Match in ESOP

Paid Time Away

Medical Coverage

Disability & Life Insurance

Well-being Program

Resource Champions

Job summary

Woodforest National Bank is seeking a Retail Banker in Texas-Houston to engage customers and enhance their banking experience. You will receive training to effectively promote products and services that meet customer needs, and you will build a solid knowledge base for future advancement within the bank.

The role emphasizes achieving sales goals, processing transactions, and handling branch duties, under Woodforest’s renowned ESOP-driven culture and customer-centric service model.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with Woodforest Experience training.

Skills

Customer service

Sales

In-store banking experience

Positive and engaging

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Retail Banker in Texas-Houston to engage customers and enhance their banking experience. You will receive training to effectively promote products and services that meet customer needs, and you will build a solid knowledge base for future advancement within the bank.

The role emphasizes achieving sales goals, processing transactions, and handling branch duties, under Woodforest’s renowned ESOP-driven culture and customer-centric service model.