Retail Banker: Customer Growth and Community Impact

Talentify; Van Wert (OH); On-site; USD 34,000 - 52,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Banker to join its team. You will be the face of the bank, engaging customers, identifying needs, and offering products and services to improve their financial experience.

Role involves processing transactions, account openings, and servicing duties across branches, with emphasis on customer care and accuracy. Training will prepare you for advancement within a growing, employee-owned bank.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Customer service experience

Positive and engaging

Education

High School Diploma or equivalent

Associate’s degree + 1 year experience

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Retail Banker to join its team. You will be the face of the bank, engaging customers, identifying needs, and offering products and services to improve their financial experience.

Role involves processing transactions, account openings, and servicing duties across branches, with emphasis on customer care and accuracy. Training will prepare you for advancement within a growing, employee-owned bank.