Retail Banker: Customer Growth & Ownership Opportunity

Woodforest National Bank; Austintown Township (OH); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Strong Culture

Be an Owner

401(k) ESOP

Opportunities for Long-Term Growth

Banking Products & Services

Competitive Base Pay

Paid Time Away

Medical Coverage

Disability & Life Insurance

Well-being Program

Resource Champions

Job summary

Woodforest National Bank is seeking a Retail Banker to engage customers, process transactions, and open accounts while delivering exceptional service. The role emphasizes proactive product recommendations, problem solving, and adherence to Woodforest’s customer experience standards.

Training is provided to enhance product knowledge and customer interactions, with clear paths for advancement within a nationally recognized, employee-owned bank that emphasizes community service and customer

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service experience

Interpersonal skills

Education

High School Diploma

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Retail Banker to engage customers, process transactions, and open accounts while delivering exceptional service. The role emphasizes proactive product recommendations, problem solving, and adherence to Woodforest’s customer experience standards.

Training is provided to enhance product knowledge and customer interactions, with clear paths for advancement within a nationally recognized, employee-owned bank that emphasizes community service and customer