Customer-Driven Retail Banker: Growth & Service

Woodforest National Bank; Wilmington (DE); On-site; USD 32,000 - 52,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Banker to serve customers, open accounts, and promote bank products. You will receive comprehensive training and have opportunities for advancement within a diverse, community-focused bank.

Responsibilities include processing transactions, maintaining accounts, and delivering exceptional service while supporting branch operations. Previous in-store banking experience is a plus, but not required.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Customer service experience

Sales skills

Positive attitude

Education

High School Diploma or equivalent

Associate’s degree + 1 year experience

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Retail Banker to serve customers, open accounts, and promote bank products. You will receive comprehensive training and have opportunities for advancement within a diverse, community-focused bank.

Responsibilities include processing transactions, maintaining accounts, and delivering exceptional service while supporting branch operations. Previous in-store banking experience is a plus, but not required.