Retail Operations Associate — Customer Experience

TJX; Durham (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Match

Medical/dental/vision

Job summary

Marshalls at TJX Companies in Durham, NC is seeking a retail associate to deliver exceptional customer service and support overall store operations. You will engage customers, process transactions, and maintain a clean, organized sales floor.

Strong communication, attention to detail, and the ability to multitask in a fast-paced environment are required. The role supports a flexible schedule and offers benefits as part of TJX Companies.

Qualifications

• Excellent customer service skills required.
• Strong communication and organizational skills essential.
• Ability to multi-task and adapt to changing priorities.

Responsibilities

• Deliver a highly satisfied customer experience.
• Accurately ring purchases/returns and handle cash per procedures.
• Uphold merchandising standards and store cleanliness.
• Support store operations and loss prevention policies.
• Promote credit and loyalty programs.

Skills

Customer service

Communication

Teamwork

Flexibility

Attention to detail

Multi-tasking

Job description

Marshalls at TJX Companies in Durham, NC is seeking a retail associate to deliver exceptional customer service and support overall store operations. You will engage customers, process transactions, and maintain a clean, organized sales floor.

Strong communication, attention to detail, and the ability to multitask in a fast-paced environment are required. The role supports a flexible schedule and offers benefits as part of TJX Companies.