Retail Backroom & Customer Experience Specialist

TJX; Hiram (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid holidays

Employee assistance program

Job summary

HomeGoods at TJX Companies is seeking a Customer Service Associate to deliver an outstanding shopping experience. You will engage with customers, process transactions, keep the sales floor organized, and support various store areas as needed.

The role emphasizes teamwork, attention to detail, and adherence to safety and loss-prevention standards, with opportunities to engage in credit/loyalty programs and career growth.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to lift heavy objects with or without accommodations.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining a clean store environment.
• Adhere to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store to support business needs.
• Model customer experience practices with customers and colleagues.
• Promote credit and loyalty programs and processes merchandise for the sales floor following company standards.
• Participate in store recovery and maintain cleanliness and safety.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Teamwork

Flexibility

Physical stamina

Job description

HomeGoods at TJX Companies is seeking a Customer Service Associate to deliver an outstanding shopping experience. You will engage with customers, process transactions, keep the sales floor organized, and support various store areas as needed.

The role emphasizes teamwork, attention to detail, and adherence to safety and loss-prevention standards, with opportunities to engage in credit/loyalty programs and career growth.