Customer Experience Retail Associate

TJX; Fayetteville (NC); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

Marshalls at TJX Companies in Fayetteville, NC is looking for team members who deliver a high‑quality customer experience by engaging with customers, keeping the store clean, and supporting loss prevention.

You will ring up purchases, promote credit and loyalty programs, stock merchandise, and contribute to a positive store culture while adapting to changing business needs. Competitive hourly wage and benefits accompany the role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and maintaining a clean store environment.
• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs and uphold merchandising standards.
• Accurately ring purchases/returns and handle cash according to procedures.
• Process and prepare merchandise for the sales floor following company procedures.
• Assist with store recovery and maintain safety and loss prevention efforts.

Skills

Customer service

Communication

Attention to detail

Flexibility

Multi-tasking

Teamwork

Job description

Marshalls at TJX Companies in Fayetteville, NC is looking for team members who deliver a high‑quality customer experience by engaging with customers, keeping the store clean, and supporting loss prevention.

You will ring up purchases, promote credit and loyalty programs, stock merchandise, and contribute to a positive store culture while adapting to changing business needs. Competitive hourly wage and benefits accompany the role.