Retail Backroom & Customer Experience Associate

The TJX Companies, Inc.; South Charleston (WV); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Dental & Vision

Job summary

Marshalls is seeking a Store Associate to deliver a highly satisfying customer experience by engaging with shoppers, maintaining a clean, well-organized sales floor, and following established procedures. You may be cross-trained to work in multiple departments to support the business, promote credit and loyalty programs, and help ensure safety and loss-prevention standards.

The position requires excellent customer service, flexible scheduling, and the ability to lift heavy objects; prior retail

Qualifications

• Excellent customer service and communication skills.
• Flexible schedule to support business needs.
• Strong organizational skills and attention to detail.
• Ability to multi-task and adapt to changing directions.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Provide excellent customer service and engage with customers.
• Accurately process purchases and returns; manage cash and transactions per procedures.
• Promote credit and loyalty programs to customers.
• Maintain clean, organized, and safe store environment; follow loss prevention standards.
• Assist in replenishing stock and preparing merchandise for sale.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Ability to lift heavy objects

Teamwork

Job description

Marshalls is seeking a Store Associate to deliver a highly satisfying customer experience by engaging with shoppers, maintaining a clean, well-organized sales floor, and following established procedures. You may be cross-trained to work in multiple departments to support the business, promote credit and loyalty programs, and help ensure safety and loss-prevention standards.

The position requires excellent customer service, flexible scheduling, and the ability to lift heavy objects; prior retail