Retail Backroom & Customer Service Specialist

The TJX Companies, Inc.; Roanoke (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

Marshalls in Roanoke, VA is seeking a store associate to deliver a high-quality customer experience, engage with shoppers, and keep the store clean and organized. Cross-training across store areas helps support daily operations and loss-prevention goals.

Applicants should bring strong customer service, communication, and multitasking abilities, plus a willingness to lift and move merchandise. A flexible schedule, associate discounts, and benefits are available.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and attention to detail.
• Capable of multi-tasking and adapting to changes.
• Works well with peers and supervisors; retail experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following customer experience principles.
• Ring purchases, handle returns, and assist in store merchandising according to procedures.
• Support credit and loyalty programs and maintain store cleanliness and organization.
• Participate in safety and loss-prevention measures and assist in store recovery as needed.
• Adapt to different store areas to meet business needs.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls in Roanoke, VA is seeking a store associate to deliver a high-quality customer experience, engage with shoppers, and keep the store clean and organized. Cross-training across store areas helps support daily operations and loss-prevention goals.

Applicants should bring strong customer service, communication, and multitasking abilities, plus a willingness to lift and move merchandise. A flexible schedule, associate discounts, and benefits are available.