Retail Backroom Associate - Customer Experience

The TJX Companies, Inc.; Atlanta (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits available

Job summary

Marshalls in Atlanta is seeking a store associate to deliver a high-quality customer experience, engage with customers, and keep a clean, organized store. You may work in multiple areas to support the needs of the business.

The role involves accurately ringing purchases, promoting credit and loyalty programs, maintaining merchandising standards, processing merchandise for the sales floor, and contributing to safety and loss-prevention efforts. A team-oriented, adaptable approach is essential.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Model and deliver customer experience practices with customers.
• Ring up purchases and returns following procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and store cleanliness.
• Process and prepare merchandise for the sales floor.
• Support store recovery and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication

Attention to detail

Flexibility

Teamwork

Job description

Marshalls in Atlanta is seeking a store associate to deliver a high-quality customer experience, engage with customers, and keep a clean, organized store. You may work in multiple areas to support the needs of the business.

The role involves accurately ringing purchases, promoting credit and loyalty programs, maintaining merchandising standards, processing merchandise for the sales floor, and contributing to safety and loss-prevention efforts. A team-oriented, adaptable approach is essential.