Retail Auto Parts Specialist — Customer Solutions

NAPA; Thurmont (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA in Thurmont, MD is seeking a customer-focused Store Counter Associate to help customers identify automotive parts and solutions, supporting both retail and wholesale needs. You will operate POS and inventory tools, assist with orders and deliveries, and build relationships to promote loyalty.

The role offers an $18.75/hour starting wage with opportunities for growth, plus benefits and a path for advancement within the store team.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and interpersonal skills.
• Customer-focused with problem-solving abilities.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS, inventory/catalog tools, and communication devices.
• Build relationships to drive loyalty and repeat business.
• Support store operations including transactions and inquiries.
• Assist with inventory control and cycle counts as needed.

Skills

Strong communication

Customer-focused

Willingness to learn automotive parts

Driver's license

Problem-solving

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog systems

Delivery management systems

Job description

NAPA in Thurmont, MD is seeking a customer-focused Store Counter Associate to help customers identify automotive parts and solutions, supporting both retail and wholesale needs. You will operate POS and inventory tools, assist with orders and deliveries, and build relationships to promote loyalty.

The role offers an $18.75/hour starting wage with opportunities for growth, plus benefits and a path for advancement within the store team.