Automotive Parts Specialist - Retail & Wholesale

NAPA; Annapolis (MD); Sur place; USD 39 000 - 45 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Résumé du poste

NAPA Annapolis, MD seeks a Store Pro who serves as the primary contact for customers, delivering high-quality automotive parts solutions and supporting retail and wholesale clients. You will engage customers, apply product knowledge, and help drive store performance through responsive service in a fast-paced environment.

This role offers a strong entry point or growth path within NAPA, with pay starting at $18.75 per hour and opportunities to advance through performance and experience.

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.
• Preferred: Experience in automotive, retail, or parts environment.
• Hands-on experience with vehicle repair or maintenance.
• Knowledge of inventory or cataloging systems.
• Background in automotive, diesel, heavy equipment, farm, marine, or dealership environments.
• ASE Certification (not required).

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Connaissances

Strong communication

Interpersonal skills

Customer-focused mindset

Problem-solving abilities

willingness to learn automotive parts

Formation

High School Diploma or GED

Description du poste

NAPA Annapolis, MD seeks a Store Pro who serves as the primary contact for customers, delivering high-quality automotive parts solutions and supporting retail and wholesale clients. You will engage customers, apply product knowledge, and help drive store performance through responsive service in a fast-paced environment.

This role offers a strong entry point or growth path within NAPA, with pay starting at $18.75 per hour and opportunities to advance through performance and experience.