Retail Auto Parts Specialist

Genuine Parts Company; Forest Lake (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

ESPP / Tuition reimbursement / Wellnes

Job summary

Genuine Parts Company (NAPA) seeks a Store Associate to be the primary contact for customers in the retail store, delivering a high-quality experience. You will provide automotive parts solutions to retail and wholesale customers and contribute to store performance through product knowledge, responsiveness, and engagement.

The role involves using POS and catalog tools, supporting inventory, and building customer relationships to drive loyalty.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Communication

Customer focus

Learning mindset

Interpersonal skills

Problem-solving

Education

High School Diploma or GED

Job description

Genuine Parts Company (NAPA) seeks a Store Associate to be the primary contact for customers in the retail store, delivering a high-quality experience. You will provide automotive parts solutions to retail and wholesale customers and contribute to store performance through product knowledge, responsiveness, and engagement.

The role involves using POS and catalog tools, supporting inventory, and building customer relationships to drive loyalty.