Retail Associate Manager - Talent & Customer Experience

EXPRESS; Somerville (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company 匹

Merchandise discount

Paid Time Off

Parental leave

Job summary

EXPRESS is seeking an Associate Manager for the Assembly Row location to support the Store Manager in daily operations, staffing, training and sales execution. The role focuses on creating an outstanding in-store experience and driving performance across the team.

You will lead by example, coach staff, and ensure adherence to policies while delivering exceptional customer service. The position requires flexibility, including nights and weekends, and a commitment to store goals.

Qualifications

• Requires strong supervisory and customer service skills.
• Experience driving sales results and managing a team is preferred.
• Proficiency with store technology (iPad, registers) is expected.

Responsibilities

• Support the store manager in operating the store.
• Recruit, train and develop staff; drive sales and customer service.
• Create a great in-store shopping experience; uphold company policies.

Skills

Strong supervisory

Customer service

Sales experience

Education

High School or Equivalent

Tools

iPad

POS registers

Job description

EXPRESS is seeking an Associate Manager for the Assembly Row location to support the Store Manager in daily operations, staffing, training and sales execution. The role focuses on creating an outstanding in-store experience and driving performance across the team.

You will lead by example, coach staff, and ensure adherence to policies while delivering exceptional customer service. The position requires flexibility, including nights and weekends, and a commitment to store goals.