Retail Associate Manager: Lead Teams & Customer Experience

F J Crew Building Contractors Ltd; Greenville (SC); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product

Paid time off and holidays

401(k) plan with matching

Medical, dental, vision, life insured

Discounts on entertainment, travel, &

Mobile technology

Job summary

J.Crew Group (JCG) in Greenville, SC, is seeking an Associate Manager to lead a key area of the store and drive profitability through strong customer connections and brand loyalty. You’ll coach teams, support recruitment, and ensure high standards of service.

You will occasionally fill other roles to maintain operational excellence and help the team exceed goals, while fostering community engagement and a positive working environment.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service focus

Team leadership

Flexibility

Job description

J.Crew Group (JCG) in Greenville, SC, is seeking an Associate Manager to lead a key area of the store and drive profitability through strong customer connections and brand loyalty. You’ll coach teams, support recruitment, and ensure high standards of service.

You will occasionally fill other roles to maintain operational excellence and help the team exceed goals, while fostering community engagement and a positive working environment.