Retail Associate Manager — Lead Team, Grow Skills

T-Mobile; Washington (District of Columbia); On-site; USD 43,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Holidays

Parental leave

Family building benefits

Commuter benefits

Job summary

T-Mobile is seeking a Retail Associate Manager to partner with the Store Manager, develop the team, and drive success in delivering an outstanding customer experience.

Responsibilities include coaching Mobile Experts, managing customer interactions, and maintaining store standards. Candidates should have a High School diploma and 1 year of retail customer service or sales experience, with strong communication and leadership skills.

Qualifications

• Minimum High School diploma or GED.
• 1 year customer service and/or sales experience in retail preferred.
• Strong communication and leadership abilities required.

Responsibilities

• Orient and coach Mobile Experts to deliver exceptional customer service and resolve needs.
• Monitor customer wait times and ensure a smooth in-store experience.
• Stay updated on products, services, promotions, and store procedures; drive results.

Skills

Communication

Leadership

Store Operations

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Retail Associate Manager to partner with the Store Manager, develop the team, and drive success in delivering an outstanding customer experience.

Responsibilities include coaching Mobile Experts, managing customer interactions, and maintaining store standards. Candidates should have a High School diploma and 1 year of retail customer service or sales experience, with strong communication and leadership skills.